Service Uptime Guarantee
What precisely are service uptime guarantees? How do you benefit from them?
Typically customers check the features they're going to get with a given cloud hosting plan and end up forgetting something just as critical - the service uptime. As efficient as a plan might be, frequent downtimes may lead to lower search engine rank and lost customers regardless of what the reason for them is. Not surprisingly, not a lot of people would come back to a website which is unavailable 50 % of the time, not mentioning the wasted capital if you have invested in a marketing campaign. For this reason, when you purchase a new web hosting plan, you should make sure that the service will be stable and your Internet sites will be online constantly. This means more visitors, or in case that you have an online store, for instance, better uptime would mean happier customers.
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Service Uptime Guarantee in Cloud Hosting
If you get a
cloud hosting plan through us, we ensure that your sites will be functioning no less than 99.9% of the time. We've practically eradicated the web server downtime by using an innovative cloud hosting platform in which independent clusters of servers handle each individual aspect of the overall service - files, databases, email messages, etc. In this way, when there is an issue with a server, the other web servers part of the cluster shall simply take over and your websites will not be affected whatsoever. To avoid any infrastructure problems, we additionally have diesel-powered backup generators and a few independent Internet providers. Knowledgeable administrators monitor the web servers 24/7 to tackle any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
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Service Uptime Guarantee in Dedicated Servers
While we cannot control what you do with your
dedicated server, what offline software or script-driven apps you set up on it or how frequently you restart it, we can make certain that it'll be accessible no less than 99.9% of the time. Your hosting server is going to be situated in our state-of-the-art facility in the central district of Chicago and its uptime and accessibility is going to be guaranteed by powerful diesel backup generators and several Internet providers, so no power outages or any other infrastructural problems shall affect the proper functioning of your internet sites at any time. Our skilled crew of system administrators will ensure that if your server freezes for some reason, it's going to be rebooted right away. In order to avoid any probability of failures, we are going to give you a web server with new and diligently tested hardware components to ensure that your Internet sites are functioning no matter what.