Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour answer guarantee with all of our cloud hosting plans packages, which means that each individual support inquiry you send will be reacted to within 1 hour max. Our support team members are educated to very quickly handle any case and to provide you with on time guidance on any situation that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is offered by a group of knowledgeable specialists who will be prepared to answer your query asap. You can easily get in touch with the tech support crew by launching a tech support ticket from your Site Control Panel or by posting us an e–mail. On working days, you may also contact us on the telephone or make use of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • We have built–in a comprehensive practical knowledge base into the Control Panel that allows you to acquire valuable step–by–step guidance any time. Each area of the Control Panel possesses its own contextual guide area displaying a selection of how–to content articles. We have also organized video clips to offer you with a superior visual representation of the simplest way to execute any presented process.