1 hour ticket response
Our team of technicians is devoted to offering quick answers to each of your questions. We will review your client support ticket the moment it has been submitted and will respond back to you with a solution to the problem within less than 60 minutes after the trouble ticket submission. In fact, our average technical support ticket response time is twenty minutes.
A Top–Quality Technical Support Service
Each member of our customer care team has many years of experience in the cloud hosting plans niche and most of them have worked for us for at least 5 years. They are all prepared to respond to all your inquiries in the most professional manner possible.
A User–Friendly Help Center
To help you get a quick suggestion on how you can use a certain service, we have integrated a truly user–friendly Help section in your Site Control Panel. You can browse through an enormous collection of web hosting account administration articles and website administration articles, check our F.A.Q. database or check out our educational video tutorials.