Website Migration

A: When your present hosting provider can no longer measure up to the requirements of your web site, or when you face frequent downtime, or if you are made to wait for hours for the help desk support staff to get back to you, it may be a good idea to switch your web hosting provider, i.e. to migrate all the files for your websites together with your databases from your current provider to your new provider. At Genius Web Hosting, we know that this can be hard and time–consuming. Because of this, we will do all that for you for free!Our highly capable technical staff reps will migrate your site content from your current web hosting provider to us. Our technicians have got plenty of experience migrating web sites and are able to take care of everything – from a regular WordPress–based weblog or Joomla^™ CMS–based web site, to a very elaborate, custom–made app.

A: We strive to carry out all website migrations as fast as possible. However, we don’t have a set time frame for website migrations. There are various aspects that you need to take into consideration – the mere size of your site and the workload of our web site migration team, etc. We always strive to carry out each migration in less than 48 hours. With smaller sites, our team typically manages to finish in under 24 hours.

A: Yup. We’ll require the name of the web site that you would like us to migrate. We’ll also require a way to access your current hosting account so that we can get the content associated with your site.

A: Before we can start the transfer of your hosting account, you must first open an account with us. Opening an account with us requires that you to disclose virtually the same information you have provided to your present web hosting provider. We’ve also got an extremely rigorous Privacy Policy, which describes how sensitive info is tackled.

A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your former web hosting provider. When the transfer is completed, we will make certain that everything is functioning properly and that the integrity of your web content is not jeopardized before notifying you that the transfer is over. After that, we’ll tell you how to transfer the domain name to your web hosting account with us and how to update your DNS settings.

A: No. We will never contact your hosting provider about anything. They will not be aware of the website migration either.

A: We can transfer your website from any web hosting provider or any Linux–driven hosting platform as long as we can acquire access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we’re unable to migrate are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.